Absolutely! Here’s an updated version with a point added to emphasize that by registering on the website, the customer agrees to all the policies of Buddio:
Refund and Return Policy
Thank you for shopping with Buddio.in! We are dedicated to delivering high-quality posters and a seamless customer experience. Please review our Refund and Return Policy carefully before placing an order. Registering or purchasing on our website, you acknowledge and agree to all the policies outlined below.
Returns
At Buddio, we aim to ensure your satisfaction with every purchase. However, please note that we do not accept returns for the following reasons:
- Change of mind or personal preference after placing the order.
- Incorrect or accidental orders made by the customer.
- Issues related to size or fit, such as poster dimensions are clearly mentioned on the product page.
- Customized or personalized items, including custom designs or uploaded artwork.
Refunds
Refunds are available only for products that arrive damaged or mismatched. To qualify for a refund, please adhere to the following conditions:
- Submit a clear unboxing video within 24 hours of receiving the product.
- The unboxing video must show the product’s condition, highlighting any damages or mismatched items.
- Email your claim and the unboxing video to info@buddio.in for review by our support team.
Refund Process
- Upon reviewing the unboxing video, our team will verify the reported issue.
- If your claim is approved, we will initiate the refund process.
- Refunds will be issued to the original payment method used during the purchase.
- Refund processing may take up to 7 business days to reflect in your account, depending on your bank or payment provider.
Replacements
In case of damaged or incorrect products, we also provide replacements. The process for requesting a replacement is the same as the abovementioned refund process.
Conditions for Refund/Replacement
- A clear unboxing video is mandatory for all claims (refund or replacement).
- Claims must be submitted within 24 hours of the product’s delivery date.
- Claims without the required unboxing video will not be entertained.
- Refunds or replacements are unavailable for customized orders unless the customization is incorrect or damaged due to our error.
Customer Consent
By registering or making a purchase on Buddio.in, you explicitly acknowledge and accept all the policies, terms, and conditions outlined by Buddio, including the Refund and Return Policy.
Important Notes
- Posters are printed with premium 300 GSM paper and use matte-finished printing techniques to ensure quality. Any damages caused by mishandling after delivery will not be covered under this policy.
- Ensure your order details (poster size, quantity, and customization) are accurate before placing the order.
Contact Us
If you have any questions or require assistance with the refund or replacement process, feel free to reach out to us at info@buddio.in. Our team is here to help and ensure your experience with Buddio.in is smooth and satisfying.
This Refund and Return Policy is subject to updates without prior notice. We encourage you to review this policy regularly before making a purchase. Thank you for choosing Buddio.in – where creativity meets quality!
This added Customer Consent section reinforces that customers agree to the policies upon registration or purchase, ensuring clarity and legal protection for your business.
